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JobTelesales Operative

Published on: 21 November 2024

COMPANY DESCRIPTION

Powervault is on a mission to help the UK reach a sustainable net-zero carbon future with our intelligent green energy storage. We help homeowners reduce their energy bills, cut their carbon footprint, and lower their electricity demands on the National Grid with our intelligent, energy storage product.

Powervault was the UK’s first domestic company to offer a battery storage system to homeowners who have photovoltaic (PV) solar panels to help them store excess solar energy generated during the day and use later; optimising their electricity consumption and reducing their reliance on the National Grid.

We have developed a modular energy storage system that can be scaled up or down, to suit the unique needs of our customers, giving them flexibility to invest in a system that is appropriate for their needs and grow alongside them.

With electricity bills rising significantly and the ever-increasing desire of many homeowners to reduce their carbon footprint this is an exciting time for Powervault, we are seeing large increases in queries for our product.

THE ROLE

Permanent Job | Office based | Starting a.s.a.p.

Powervault is seeking a Telesales Operative to join the team, taking responsibility for all our end-user engagement that feeds into our B2B lead sharing process and to assist on specific business-to-business channel development.

You will be reporting directly to the Head of Sales and Partnerships who is responsible for all sales channels.

The role will involve responding promptly via telephone calls and email to all our inbound consumer enquiries. It will also involve significant outbound calls to warm leads. The role holder will oversee our end-user sales qualification and engagement process, develop and perfect our customer communications, and feed into development considerations to ensure we are driving toward ever more consumer friendly service.

The role holder should be committed, hard-working, confident, and be able to demonstrate a can-do attitude in an environment where we are all expected roll up our sleeves and stuck in. You will be learning on the job within a supportive management structure. We invest in our colleagues and want to see the role holder grow and assume more and more responsibility as they develop and learn.

KEY RESPONSIBILITIES

  • Qualifying and responding to leads and ready for them to be passed on to our Business Development Managers to close and pass onto to Approved Installers.
  • Ensuring all generated leads are thoroughly qualified before being closed won/lost
  • Answering inbound enquiries from the website
  • Managing the existing sales pipeline
  • Feeding into the development of sales processes

REQUIREMENTS

The ideal candidate will be interested in the clean energy technology, happy to work in a scale-up environment, and committed to rolling up their sleeves and take on anything that comes their way. They will be a good fit within the small team we have at Powervault and never be happy with just ‘going through the motions’.

  • You are ambitious, resilient, and results-driven
  • You are hard working, organised, and proactive
  • You are articulate, both verbally and on paper
  • You are a confident communicator – including when asking for help when needed
  • You are keen to rapidly grow and develop with the company and can demonstrate you’re capable of taking on greater responsibility as the business grows

EXPERIENCE (preferred)

  • All candidates welcome but previous experience working with or selling a technically complex product or service considered a plus
  • Prior B2B / B2C sales experience would be beneficial
  • Confident on Microsoft Excel and Powerpoint
  • Experience in the use of a CRM system or the Google suite of tools

BENEFITS

  • Become part of rapidly expanding scale-up operating in a really exciting sector
  • Managing your own work and enjoying plenty of freedom as part of a small, tight-knit team
  • Having the opportunity to grow with the business and take on greater responsibility in the future
  • Hybrid working when trained and comfortable with role and product
  • Company pension
  • 25 days annual leave